IQC inspects its clients' goods before payment and delivery

The import of goods from abroad is always risky. Some countries do not meet the importer expectations with regard to the quality standards. Several plants can also be tempted to reduce the quality of a product to increase their profit margin. Despite most suppliers' willingness, biased information, a breakdown in the production line or any other unexpected event may inevitably impair the quality of the product.

Several importers are disappointed and sometimes ruined after taking delivery of products which are not in conformity or are unfit for use or resale. The receipt of material not in accordance with the requirements of the buyer, may cause irreparable damage to the importers. It is then very difficult to negotiate credit with the supplier at fault. It can also become expensive to correct manufacturing defects after reception of  goods. The buyer must assume its losses without any appeal. If such a misadventure ever occurs, you may consult our various "Negotiations" on our Website to find out how IQC can help.

How IQC helps avoiding the acquisition of a bad product?

To reduce the risk of acquiring a faulty product, IQC first suggests ensuring the competence of the manufacturer concerning the fabrication of a specific product. A visit to the factory for an audit is always recommended. Visit our Website under Auditing Factories for more details at this stage. Before production, we must ensure that the plant has initially received and understood all the information and necessary elements to manufacture a product that meet the customer's requirements. The manufacturing of a sample is always advisable before starting mass production. Thereafter, strict control of quality, during production and before delivery, will help prevent the reception of faulty products.

What is IQC quality control service?

If your company has already placed orders with foreign suppliers, IQC can carry out the control task by checking on site the quality of the products before delivery or during production. The verifications are  made on a sample taken from your order. The ratio of products controls depends on the total quantity to be inspected and the client's budget  IQC will provide a written report for each visit and intervention.

How are written IQC quality control reports?

All IQC's reports are confidential and remain the exclusive property of our customers. Our reports are detailed and they contribute not only to describe the quality of the product, but also to assess the supplier's strengths and weaknesses. In the past, we had customers who sold their IQC report to the plant in order to improve their own production chain.

Our reports of "quality control" are always based on a list of specific points or details to be checked. Our customers provide these items and the more they are exhaustive and well defined, the more our control becomes effective. We have advisers at your disposal that can meet you if you need it. They will help you write your checklist including relevant information for effective verification. Dimensions / tolerances, properties of materials, finish, quality of packaging ... are some points of control familiar to our officers. To avoid misunderstandings and facilitate the work of our staff, our technical service will explain and translate the control points. The list of controls could be accompanied by samples approved by our client. These samples will serve as important standards to our officers to compare the quality of the inspection. IQC cannot reasonably be blamed for a failure that is not mentioned on the checklist. That explains why that  this stage is very important one where we act in complicity with our client.

How to ascertain the IQC agents' competency?

It is possible that the items to be inspected are outside the scope of competency of our team of agents. IQC will recruit local expertise when needed. We subcontract engineers, laboratory technician and other services to ensure an efficient control. Of course, we  guarantee on all our interventions. Consult our Website under the heading of Guarantee to find all the advantages and limitations.